Privacy Policy

Welcome to Hajat Al-Bait, an electronic platform affiliated with the Hajat Al-Bait supermarket, located in Dammam City, Saudi Arabia. We are committed to protecting your privacy and ensuring a safe and reliable experience while using our platform. This policy explains how we handle your personal data during your use of our services.

About Hajat Al-Bait

Hajat Al-Bait is an innovative electronic platform representing an online interface for the supermarket. The platform enables customers to shop conveniently without leaving their homes or locations. Hajat Al-Bait strives to provide a seamless and comfortable shopping experience while maintaining the highest levels of security.

Registration and Use of the Platform

1. Registration and Login:

   • Customers register on the platform using their email or log in with Google.

   • For email registration, a verification code is sent immediately to the entered email address to verify the identity.

   • Alternatively, logging in with Google allows for a seamless and secure experience.

2. Shopping and Sending Orders:

   • After logging in, customers can browse the products available on the platform and add desired items to the shopping cart.

   • Once the shopping process is complete, customers can submit their orders via the platform.

3. Order Processing:

   • Upon receiving the order, the warehouse officer reviews the requested products to ensure availability and readiness for shipping.

   • Once the products are confirmed, the order is approved, and a specialized delivery representative is assigned.

4. Delivery and Tracking:

   • The application allows customers to pinpoint the delivery location accurately using Google Maps.

   • Customers can track their order’s status and stages until it reaches their desired location.

   • Upon arrival, the delivery representative hands over the order at the agreed location.

Our Commitment to Protecting Your Personal Data

We understand the importance of your privacy and are committed to protecting your personal data by all means possible. All data collected through the platform is used solely to provide our services and enhance your experience with us. We do not share your data with third parties except as necessary to fulfill your requests or improve our services.

Contact Us

For any inquiries or concerns related to the privacy policy or the use of your data, you can reach out to us through the designated communication channels on our platform.