الأحكام والشروط

Terms and conditions may change without notice so please visit the website regularly to be aware of updates and changes.

HajatElbait is referenced here as we, our and us. “you” and “your” refer to the customers.

Welcome to HajatElbait Supermarket Est. and thank you for your interest in registering and becoming a member of our customers community. It is very important to review and acknowledge the terms and conditions agreement. Registering and placing purchase orders via HajatElbait website app, mobile apps, email, and Whatsapp means that you agree to the terms and conditions.

HajatElbait assures to the customers that all products sold at HajatElbait supermarket and delivered to customers are genuine received from authorized products importers or manufacturers distributers or bought from licensed wholesalers and assures to deliver products in good condition.

Availability of products and stability of prices cannot be guaranteed all the time as the causes often are affected by factors beyond our control. We will update our platforms as soon as possible to reflect the current status. It is our goal and obligation to do the best we can to meet the expectation of our customers however we cannot guarantee that nothing goes wrong. If an item is not available customer will be notified by call, email or whatsapp before the or goes out for delivery.

Orders usually go out for delivery within one hour from the time of the acceptance of the order unless delayed by external causes such weather or traffic. The order will come with an invoice that has a request number. The receiver does not have to be the requester but must have the request number to authenticate the identity of the receiver. Customers are requested to report any issue related to the delivered products or services within two hours from delivery. Any issue reported after 2 hours from delivery may not be accepted.

HajatElbait Supermarket Est.

Najd, Al Mazrueya 32414